Temping Hub.

How it works.

a one stop shop for everything you need as a nova Temp contractor.

01 Onboarding.

We strive to make the onboarding experience for you as simple and pain-free as possible. You will receive your contract and onboarding forms digitally for signature once your assignment has been confirmed.

We will also need from you:

References, a valid police clearance and proof of right to work (or relevant permit documents as required).

02 Working.

We will pass on all relevant details for you to start your new role. You will submit your hours bi-weekly via an online timesheet system that will then be approved by your manager prior to payment.

We are here for you throughout your assignment, so don't hesitate to contact your recruiter for support!

03 Off-boarding.

All good things must come to an end and while we are sad to say goodbye to you as a Nova temp, we are excited for the next step in your career journey!

Just like with onboarding we will send you any required documentation to complete your off-boarding process digitally for signature.

FAQs

How does holiday pay work?

As a Nova temp, you will receive 10 days’ vacation pay per annum (pro-rated as needed).

Your accrued vacation time is paid on top of and within your hourly rate in accordance with your contract. Please note that as your holiday pay is included from day one, any holiday taken is unpaid, except for public holidays.

If you wish to take time off, you will need to seek approval from your supervisor/direct line manager and let us know.
What is my notice period?

We request a two-week written notice period from you and your employer, as per your signed contract.
Health Insurance

If you elect to enrol in Nova health insurance, we will initiate your enrolment on our AETNA Health plan as noted on your election form. You will need to activate this via a link from AETNA. Please check your junk mail as it occasionally lands there – please complete this as soon as possible.
Pension

All Caymanian and Permanent Resident temporary contractors will be enrolled in the Nova pension plan with Silver Thatch. All non-Caymanian employees will be enrolled as/when they have completed nine (9) months of continuous employment within the Islands, not with a specific business, and regardless of probationary periods.

Upon entry to the pension plan, you are entitled to 5% employer contributions and will be required to contribute a minimum of 5% employee pension contributions based on total earnings up to a maximum of CI$87,000 as provided by the National Pensions Act.
How do online timesheets work?

When it comes to timesheets, we've got you covered with an easy-to-use online system that both you and your manager will love. To get started, we'll send you a link via email in the first few days of your assignment (or even before!).

Every two weeks, we'll send you a friendly reminder to complete your timesheets for that period. Once you've submitted them, your direct manager or supervisor will review and approve them. After that, our accounts team will process them and get you paid on time. Please remember that timely submissions and approvals are important to ensure that you get paid on time. So, make sure to keep up with your timesheets!

To access your timesheets, simply click on the link below. If you have any questions or concerns, we're here to help. Just let us know!

Click here to access timesheets
How does overtime work?

If you work more than nine hours per day or 45 hours per week, you'll be paid overtime at a rate of time and a half (rate exclusive of holiday pay). However, it's important to note that all overtime needs to be agreed upon and approved by your manager beforehand.

Don't worry, it's easy to input your overtime hours on your timesheet as you just input your time as usual, and the system will take care of calculating your overtime hours. If you have any questions, don't hesitate to reach out to your manager or a member of our team.
What do I get paid for public holidays?

Public holidays will be paid based on 7.5 hours (reflective of a standard working day, pro-rated as applicable).

Have not worked on a public holiday:
When there is a public holiday that you have not worked, we ask you to put zero hours on your timesheet with “Public Holiday” in the memo. You will only be paid for Public Holidays where you have worked the day before and the day after, in accordance to your contract and the Cayman Islands Labour Act.

Worked on a public holiday:
If you have worked on a public holiday, please input your hours as usual in your timesheets, with the notation "Worked Public Holiday" as you will be paid double-time in accordance with your contract.
What do I do if I am off sick?

You need to inform both your line manager and your recruiter at Nova to let them know. Our office is staffed from 8.30am or you can leave a message on our voicemail/via email.

For any sick leave (following probation), please put zero hours on your timesheet and “Sick Leave” in the memo.
When will I get paid?

Please refer to the current payroll schedule for payroll dates.

Note, your payment can show in your designated bank account at different times, depending on your bank’s process.
I don’t have a bank account, how will I get paid?

Email your recruiter, and they can provide you with a bank letter for a bank stating that you have some employment, which may help in opening an account. In the interim, though, we can do your bi-weekly payroll via cheque.